What payment methods do you accept?
We accept credit/debit card, Paypal, Apple Pay, and Google Pay. All our payments are managed by WooPayments (Stripe).
What sizes are available?
Available sizes are stated on the product page under the Size drop menu or Additional information tab. Custom size prints can be ordered by sending email with desired dimensions on hello@julijaruart.com.
Can I order a custom size print?
Yes, it’s possible to order a custom size print. You can do so by sending a request with required dimensions to hello@julijaruart.com.
Are the prints framed?
No, frame isn’t included in the price.
Do you offer framing services?
At the moment we don’t offer framing services.
What type of paper do you use for prints?
We use premium, high-quality 100% cotton Hahnemühle Photo Rag Ultra Smooth fine art paper, designed for longevity and enhanced color depth. The paper features a smooth matte finish and weighs 305 g.
What is the best way to care for my fine art print?
To ensure the longevity of your fine art print, we recommend the following care tips:
- avoid touching the surface of the print to prevent oils or dirt from transfering
- keep the print in a dry place
- frame the print under UV protective glass to prevent fading from sunlight
- regularly dust the frame and glass with a soft, lint-free cloth
What is your return policy?
We have a standard 14 day return policy. You can read more about it here.
How can I contact customer service?
All inquires related to products sold on the site can be sent to hello@julijaruart.com. We will respond to all emails within 24 hours.